Privacy Policy

1. Information We Collect

When you use our website to request assistance with an Uzbekistan e-Visa application, we may collect:

• Personal Information: full name, date of birth, nationality, passport details, and contact information.
• Travel Information: intended travel dates, entry or exit details, accommodation information, and other relevant application details.
• Payment Information: payments are processed securely by third-party payment providers. We do not store full card details.
• Technical Data: IP address, browser type, device information, cookies, and usage data used to improve website functionality and security.

2. How We Use Your Information

• To assist customers in preparing and submitting visa applications based on the information they provide.
• To communicate with you about application status, required documents, payment, or support inquiries.
• To improve our website, services, customer experience, and internal processes.
• To prevent fraud, protect our website, and ensure the security of users and transactions.

3. Data Protection and Security

We implement reasonable technical and organisational security measures to protect personal information from unauthorised access, misuse, loss, or disclosure. Our website uses SSL encryption to help secure data transmission.

4. Data Sharing and Third Parties

We do not sell or rent your personal information. We may share data only where necessary, including with:

• Government authorities: your data may be shared with relevant authorities where required to process your visa application based on your authorisation.
• Payment processors: secure third-party services process online payments on our behalf.
• Legal and compliance parties: information may be disclosed where required by law or necessary to comply with legal obligations.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience, support website functionality, monitor traffic, and protect the website. You can manage or disable cookies through your browser settings.

6. Data Retention

We retain personal information only for as long as necessary to provide visa assistance services, respond to support requests, process payments, and comply with legal or regulatory requirements. Once information is no longer needed, it is securely deleted or anonymised where appropriate.

7. Your Rights

Depending on applicable law, you may have the right to:

• Request access to your personal data.
• Correct or update inaccurate information.
• Request deletion of personal data, subject to legal and operational restrictions.
• Opt out of marketing communications.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Consent and Marketing Communications

By submitting information through our website, you consent to the collection, processing, and use of your personal data for the purpose of providing visa assistance services.

Where required by law, we will obtain your explicit consent before sending marketing communications. You may withdraw your consent or unsubscribe from marketing emails at any time by contacting us or using the unsubscribe link included in our communications.

We do not send unsolicited marketing messages and do not sell personal information to third parties.

10. Contact Us